Offline address book not updating outlook 2016
To turn on or off shared folder support when you are using Cached Exchange Mode, do the following: Cached Exchange Mode provides you with a better experience when you use a Microsoft Exchange account. This copy provides quick access to your data and is frequently updated with the mail server.If you work offline, whether by choice or due to a connection problem, your data is still available to you instantly wherever you are.When a slower connection is selected, only headers are automatically downloaded.
They were updating phone numbers for user accounts in their on-premises Active Directory and noticing that the Outlook offline address book (OAB) was not reflecting these changes even after waiting the requisite 24 to 48 hour period in which changes and updates should be showing.
Of particular interest is section 6 on testing the autodiscover service: “Step 6: Determine whether the autodiscover service is working, and check access to the Offline Address Book Note: If the Offline Address Book issue wasn’t resolved by using steps 1 through 5, follow this step for validation before you call Support.
Check whether Outlook and the computer can access the Offline Address Book file on the server.
Top of page When data is optimized for an Exchange connection type, the type of items that are synchronized with your server mailbox are different.
For example, when you use a fast connection, Office Outlook 2007 copies the header, body, and attachments of an email item from the email server to your computer.